What is a Front Desk Agent? Alyssa Guzman - Updated April 17, 2017. Don't miss out! It is customizable and ready to post to job boards. Apply online for the Front desk officer vacancy at Duob Recruitment in Lagos today. Ibis manages 1174 hotels in 67 countries (2018) Job Description Front Desk Officer We are looking for a Hotel Front Desk Agent to serve as our guests…Hotel Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities… Front Desk Officer. For Desk Officers, it is less about giving knuckle sandwiches to bad guys and more about giving great customer service to the public. Your front desk supervisor job description should detail required education and experience, which usually includes a high school diploma and several years of experience in the hotel industry. Browse and apply over 48 Front desk jobs on JobsDB Hong Kong. No pressure, but as front office manager your department is the first and last impression that a guest has of the hotel, so it’s your job to ensure it’s a good one. Hotel Front Desk Jobs description A hotel front desk job is the most important position in the hospitality industry. Sign up for similar job alerts. ₦70,000 a month. Job Descriptions; Receptionist; Receptionist. They also assist police officers by carrying out administrative tasks. Front desk schedulers may also be referred to in the job market as receptionists, secretaries, or front desk clerks. The Job of a Cruise Ship Receptionist, also called front desk agents, are at the heart of a successful cruise. Abuja. Post now on job boards. > While similar, each job has its own focus. The Job and What's Involved. Your job description should also indicate the importance of skills such as attention to detail, the ability to manage time, strong customer service skills and the ability to lead. JOB DESCRIPTION Front Desk Officer - PDSFDO01 Job Objective: The Front Desk Officer projects the brand impression of the company to the customers through exceptional client service delivery. New jobs everyday means new opportunities. Sign up for similar job alerts. We make the hiring process one step easier by giving you a template to simply post to our site. We are looking to hire an upbeat Front Desk Agent to assist with checking guests in an out of our establishment. A Microfinance based in ikoyi Lagos is looking for a Front desk officer. Job Summary Responsible for handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mail. Create job alert to receive latest Front desk jobs. You are typically in the center of the ship and are always surrounded by guests with many different issues that they expect you to solve. Guest Services. ️ Check out our Complete List (500+) of Job Description Templates! Lagos. Learn how to write a standout Front Desk Officer job description with this guide. Similar job titles include Hotel Receptionist and Guest Relations Officer. Reply to email, telephone or face to face enquiries. Name in Location seeks a qualified physical front desk agent with a high level of professionalism and effective decision making . Handle sensitive information in a confidential manner. Front Office Manager (AFOM) - Job Description Hits: 84093 Bell Desk - Bell Captain Job Description Hits: 51212 Bell Desk - Porter / Bell Boy Job Description Hits: 135218 Front desk - Agent / Guest service associate Job Description Hits: 205299 Front Desk - Cashier / Auditor Job Description Here’s how to write the best front desk job description for resumes: Go chronologically by starting with your most recent job and going back from there. POSITION TITLE: FRONT DESK AGENT / ASSISTANT. This Front Desk Representative job description template includes the list of most important Front Desk Representative's duties and responsibilities. 5d. Duties include welcoming customers and making them aware of the best in hotel services. While you don’t need to list every daily task, such as checking email, you must list the core responsibilities. Always attentive and compassionate to guest requests and complaints, the supervisor is one of the first people--besides the manager on duty--to respond to guest requests. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. A front desk agent is responsible for checking hotel guests in and out of their rooms. Feel free to revise this job description to meet your specific job duties and job requirements. See examples and templates of Front Desk Officer job descriptions and other tips, updated for 2019, to attract great hires! Management Responsibilities of the Front Desk Office Assistant. Asst. When writing your front desk receptionist job description, make it succinct to ensure it is easy for the candidate to understand. Make sure to add requirements, benefits, and perks specific to the role and your company. Front Desk Agent Job Description. Front Desk Job Summary. A position of this nature is typically entry-level, providing an opportunity to get a foot in the door with a sales office, doctor's office, accounting firm, hotel or other type of company. Available in. Maintain computer and manual filing systems. Select a Section . A front desk office assistant has a variety of duties. Apply online for the Front Desk Officer vacancy at Anonymous Employer in Abuja today. Place your job title on top, then dates worked, company name, and up to 6 bullet points outlining your front desk clerk duties for resumes. When the front desk manager takes a break or is out for the day, the supervisor can generally assist guests as the manager on duty. When you clearly list the minimum requirements of your open Hotel Front Desk Clerk position, you will receive applications … Job description of a front desk officer. They deal with callers' enquiries or ensure that they are passed to the most appropriate person or department. Use it to save time, attract qualified candidates and hire best employees. The Front Desk Agent will assist guests with inquiries, problems and complaints. Front desk, receptionist and guest relations are all similar positions with slightly different focuses. Perform Customer service role to visitors and clients . The job description is an important part of the hiring process that attracts the most interested and qualified candidates for a position. Police front counter staff are the first point of contact for the public visiting a police station. Helps guests complete registration cards and then assigns rooms, accommodating special requests whenever possible. Feel free to revise this description to meet your specific duties and requirements. See the full list of job description templates. The individual’s customer handling skill and conduct is often considered to give a lasting impression to the customers about the company and its people, product and services. A Desk Officer supervises and coordinates law enforcement personnel as an administrative Police Officer within a station. Key responsibilities: Other front desk areas include bell/door staff, switchboard and concierge. Front Desk Agent Job Description Template. Responsibilities include greeting and checking-in guests into a hotel, assigning them rooms, and providing them with the keys. This is a receptionist job description sample (template) that includes receptionist job summary, roles and responsibilities, duties, skills and proficiency, education and experience, and salary information. This receptionist job description sample can assist you in creating a job application that will attract candidates who are qualified for your front desk job. A front desk officer typically works in the lobby or reception area of a lodging facility, including hotels, motels and resorts. Determinate's a guest's reservation status and identifies how long the guest will stay. Primary responsibilities. For some Police Officers, police work is all about flipping squad cars, firing guns, and chasing evildoers. By reviewing job description examples, you'll be able to identify what technical and soft skills, ... Cover the reception desk when required. Coordinate office procedures . Job Description Front Desk Officer cum Admin Assistant Reports to: Senior Manager – HR & Admin Key Responsibilities: Lead on the management of day to day operational matters associated with admissions & marketing As a Front Desk Officer cum Admin Assistant, you will be the first point of contact for our organisation. Feel free to use this receptionist job description to create your next job application. REPORTS TO : Front office manager POSITION SUMMARY: Represents the hotel to the guest throughout all stages of the guest's stay. For instance if a guest is staying at a hotel for business reasons, the clerk should provide Internet access information at check-in rather than waiting until the guest asks for it. Take accurate minutes of meetings. Receptionist Job Purpose: Directing visitors to a business site to a proper department/office location. Part of the problem-solving aspect of a front desk clerk's job duties is to anticipate issues before they happen. Job Candidates: Find a Front Desk Job Now! Your job description is the first touchpoint between your company and your new hire. The hotel front desk job description is optimized for posting on career sites and job boards and is easily customizable for your company. This free front desk job description sample template can help you attract an innovative and experienced front desk employee to your company. More... - Front Desk Officer and Personal Assistant to the Managing Pa... HR-EX Consulting. Front Desk Administrators work for various organizations at the front desk area and complete duties such as greeting guests, making appointments, developing schedules, answering to customer inquiries, handling correspondence, doing paperwork, and maintaining a professional image. This Receptionist sample job description can be used to help you create a job advert that will attract candidates who are qualified for the job. Job Title: Receptionist. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. Duties include offering administrative support across the organisation. Top of the list of responsibilities is to make sure your receptionists on the front desk are well-trained, friendly and offer a warm welcome and speedy, efficient check-in and check-out service for guests. How to write a Front Desk Agent job description. Mail also schedule meetings and travel for executives. Front Desk Presentation. The Front Desk Agent will be responsible for receiving guests’ payments and for balancing cash at end of shift. Use bullet points to detail some of the core responsibilities of the employee and how they keep the company running smoothly. Job Title: Front Desk Agent / Receptionist at COMPANY NAME. Front Desk Representative job profile. Best employees step easier by giving you a template to simply post to our site to time! 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